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Premium customer, quickest service? Not so fast, at least in world of agentic AI-driven services
Technology & AI · 18 August 2026
Study: Pricing Delayed Agentic AI Services: When High-Value Jobs Wait Longer It’s conventional wisdom in the business world: Premium customers get a pass to the front of the line. Think airports or amusement parks. But new research from the University of Michi
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University of Michigan
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University of Washington
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National University of Singapore
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Carnegie Mellon University