GloNet · Glocal enterprise network focusing on customer-centric collaboration

GloNet aims at designing, developing, and deploying an agile virtual enterprise environment for networks of SMEs involved in highly customized and service-enhanced products through end-to-end collaboration with customers and local suppliers (co-creation). GloNet implements the glocal enterprise notion with value creation from global networked operations and invol¬ving global supply chain management, product-service linkage, and management of distributed units.In specific it aims to: (i) develop a novel way to commonly represent/provide information and knowledge (e.g. catalogue of products, brochures, process descriptions, best practices, company profiles, etc.) which needs to be shared/exchanged among different stakeholders in the collaborative environment as dynamic software services that may upgrade in time; (ii) generate user-customized interfaces which is adjustable to different stakeholders, supporting their access and visualization needs; (iii) provide these services through the cloud, to be available to anybody, at any time, from anywhere, (iv) demonstrate how a broker in very close contact with the customer who gives an order, can iteratively retrieve all needed information to step by step design the customer order and finally presenting the solution that is accepted by the customer, (v) support the negotiation among all involved parties, (vi) generate a workflow from the accepted/negotiated solution, which will then be automatically monitored, while also available for monitoring by the involved stakeholders, during its execution.The guiding use case is focused on the deployment and maintenance and life cycle support of solar parks. GloNet results are expected to bring major improvements in production and product life cycle support processes shortly after the conclusion of the funded project.