BITEXT · Building conversational chatbots faster using NLP and machine learning

Chatbots are still in their infancy. One of the factors that are currently limiting the development of the chatbots market is the lack of an appealing customer experience. The low quality of the existing natural language understanding systems, negatively impacts user experience.At BITEXT, we have developed a Natural Language Processing (NLP)-based solution that trains conversational bots easily, and makes their replies more human-alike. Using our Deep Linguistic Analysis Platform (DLAP) and Natural Language Generation (NLG), we improve 3x bot accuracy. This allows existing chatbot frameworks (backend content, chatbot agencies, API integrators and NLP bot engines) to deal with user requests without redesigning their architectures, as we are fully compatible.BITEXT Innovations, S.L. is a company created in 2007 dedicated to the development and commercialization of resources and linguistic software and technologies of semantic analysis. Among our clients, the Sylicon Valley tech giants, Google, Apple or Amazon. We are a young and fast-growing company, that has opened overseas offices (San Francisco, US), have won innovation prizes and raised Venture Capital (€1M seed funding). But this is only the beginning!The technological solution of BITEXT is part of the chatbots market which is estimated to be over $4.73 billion in 2024 given that chatbot is the new interface of every frontend or app. The overall goal of the present Phase 2 project is to accelerate bot training and improve human-machine understanding – being the most accurate technology- in this new era of people and machines communication. Also, raise chatbots full-potential, facilitating its development and growth; by being a reliable technology, easy to develop (minimizing manual work) and embeddable into existing solutions and those new to come. Chatbots will assure 24/7 availability, bringing increased response capacity, improving customer support, streamlining inquiries and boosting customer intellige